Frequently Asked Questions

Everything you need to know about IGK Hair products and orders.

Are IGK Hair products vegan and cruelty-free?

Yes, all IGK Hair products are 100% vegan and cruelty-free. We are proud to be PETA-certified and never test our formulas or ingredients on animals.

Do your products contain sulfates, parabens, or gluten?

No. Our entire range is formulated without sulfates (SLS or SLES), parabens, mineral oil, and gluten to ensure the health of your hair and scalp.

How can I track my order?

Once your order ships, you will receive an email confirmation with a tracking link. You can also log into your account on our website to view your order status in real-time.

What is your return policy?

We offer a 30-day return policy for products purchased directly from our website. If you are not completely satisfied, please contact our support team to initiate a return for a refund or exchange.

Are IGK products safe for color-treated or chemically-treated hair?

Absolutely. Our formulas are specifically designed to be safe for color-treated, keratin-treated, and chemically-processed hair, providing UV protection and color-fade resistance.

Do you offer international shipping?

Currently, we ship to the United States and select international territories. Please check our shipping page during checkout to see if your location is eligible for delivery.